Privacy
Protocol
This document governs the extraction, isolation, and processing of organizational data within the CustomX predictive ecosystem.
PIPEDA Compliance & Data Sovereignty
At CustomX Predictive, we recognize that data is the lifeblood of Canadian enterprise. Our operations are strictly aligned with the Personal Information Protection and Electronic Documents Act (PIPEDA).
We prioritize data residency, ensuring that predictive modeling for Canadian firms remains within domestic jurisdiction unless otherwise mandated by specific client-driven architectural requirements.
Client Data Isolation
CustomX utilizes physically and logically separated environments for every enterprise engagement. We never aggregate datasets across different clients to train baseline models without explicit, written consent. Your competitive advantage remains contained within your private algorithmic silo.
Pseudonymization
Data features are stripped of PII (Personally Identifiable Information) before entering our tensor processing pipelines.
"Auditability is not a feature; it is the foundation of every predictive output we generate."
01. Collection Protocols
CustomX Predictive collects information necessary to execute high-fidelity consulting and predictive modeling. This includes:
- /01 Operational Metadata: Log files, shipment histories, and transaction volumes required for supply chain optimization.
- /02 Contact Information: Identification as provided via our inquiry forms, specifically intended for business-to-business consultation.
- /03 Technological Identifiers: IP addresses and browser configurations used to ensure session security on our platform.
02. Algorithmic Usage
Personal data is never the primary driver of our predictive logic. Our models focus on pattern recognition within industrial frameworks. Any personal data included in a dataset is processed under strict non-disclosure ethics and is never shared with third-party advertising networks or external data brokers.
We maintain rigorous standards against model drift and bias, conducting regular parity audits to ensure the predictive outputs provided to our clients are as fair as they are accurate.
03. Technical Security
Security is the prerequisite for all model deployment. We utilize:
- AES-256 Encryption at Rest
- TLS 1.3 Encryption in Transit
- Localized Canadian Data Clusters
- Multi-Factor internal Access Controls
Rights & Requests
As a Canadian enterprise or individual, you maintain the right to access, rectify, or request the deletion of your data within our systems. For all compliance inquiries, please contact our Data Governance Officer.
Vancouver, BC V6C 3N9,
Canada
- Email: [email protected]
- Phone: +1-604-551-0370
Last Reviewed: June 01, 2026